Legal Notices & Disclaimer
Last Updated: February 23, 2025
Privacy & Cookies Notice
At L&A Rentals, we take your privacy seriously. We want you to feel confident that your personal information is handled with care and respect. This Privacy Policy explains how we collect, use, and protect your information. We follow the rules set by the General Data Protection Regulation (GDPR) and other privacy laws in the European Union (EU). By using our website or services, you agree to the practices outlined in this policy.
WHO WE ARE
L&A Rentals is the commercial name of a real estate company legally registered as Carla Alcario e Sofia Almeida Associados, Lda, Travessa das Cunhas nº 20 8800-372 Tavira, Portugal, VAT: 518402207. You can contact us via email at rentals@landaportugal.com or by phone at (+351) 281 023 328
WHAT PERSONAL DATA WE COLLECT AND WHY
We may collect and process the following personal data:
Personal details: Name, nationality, and ID number (passport or national ID) as required by laws in Portugal, and contact information such as email address, phone number, address.
Booking details: such as properties booked through us, booking references and travel dates
Payment details: such as payments made to and from you and partial payment card details.
Usage data: Information about how you use our website, including IP address, browser type, and device information (collected via cookies, see section 6).
Contact history: such as emails, letters, messages and social media messages to and from you
HOW DO WE USE YOUR PERSONAL DATA
We take the protection of your personal data very seriously. We use your information for the following essential purposes:
Booking Management: We need your information to process your reservation, send you confirmations, and communicate important details about your stay.
Guest Services: Your information allows us to provide personalized service during your stay, including responding to inquiries and requests.
Compliance: We are legally obligated to comply with local regulations, which may require us to register guests with authorities.
Marketing: With your explicit consent, we may use your information to send you promotional offers, newsletters, or updates about our properties. You can easily opt out of these communications at any time.
Website Functionality: We use your information to improve the user experience on our website and ensure its security.
Legal Requirements: We are bound by law to fulfill certain legal obligations, such as tax or financial reporting, which may require the use of your information.
LEGAL BASIS FOR PROCESSING PERSONAL DATA
We process your personal data based on one or more of the following legal grounds:
Performance of a contract: To provide accommodation services and fulfil the terms of your booking.
Legitimate interests: For internal administrative purposes and to improve our services.
Compliance with legal obligations: To meet legal requirements, such as local laws related to tourism and tax reporting.
Consent: For marketing and promotional communications, which you may opt out of at any time.
HOW LONG WE RETAIN YOUR DATA
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
Booking and payment data: Retained for a period of up to 7 years, in compliance with tax and accounting regulations.
Marketing data: Retained until you withdraw your consent.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to improve the user experience. Cookies are small text files stored on your device that collect information about your browsing habits. We use cookies for:
Website functionality and performance
Analytics (Google Analytics or similar) to track user interactions
Social media features, such as sharing content on Instagram
You can manage your cookie preferences through your browser settings.
SHARING YOUR DATA
We do not sell or share your personal data with third parties except in the following circumstances:
Service providers: We may share data with third-party service providers who assist with operations (e.g., payment processors, website hosting).
Legal obligations: We may disclose data if required by law or in response to legal proceedings, such as compliance with tourism registration laws in Portugal.
Business transfers: In the unlikely event of a business restructuring or sale, personal data may be transferred as part of the transaction.
YOUR RIGHTS UNDER GDPR
As a data subject, you have the following rights under the GDPR:
Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data where there is no legal requirement for us to retain it.
Restriction: Request that we limit the processing of your personal data in certain situations.
Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Withdrawal of consent: If processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of the processing before withdrawal.
To exercise any of these rights, contact us at rentals@landaportugal.com
INTERNATIONAL DATA TRANSFERS
As a company based in Portugal, your data will primarily be processed within the EU. However, if we use third-party service providers that operate outside the EU (such as cloud hosting services), we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent agreements, to protect your data.
DATA SECURITY
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. This includes encryption, access controls, and regular security reviews.
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with a revised "Last Updated" date.
COMPLAINTS
If you believe your rights under GDPR have been violated, you have the right to lodge a complaint with a supervisory authority, such as the Portuguese Data Protection Authority (CNPD).
CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us: rentals@landaportugal.com / (+351) 281 023 328
DISCLAIMER
INTRODUCTION
This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full.
COPYRIGHT NOTICE
All content presented on this website, including but not limited to text, images, logos, and other materials, is the exclusive property of L&A Rentals, unless otherwise explicitly stated. This content is safeguarded by intellectual property laws and is strictly prohibited from being copied, modified, or utilized for commercial purposes without obtaining prior written permission from L&A Rentals.
INFORMATION ACCURACY STATEMENT
L&A Rentals endeavours to provide accurate and up-to-date information on this website. However, we cannot guarantee the completeness, accuracy, or reliability of any information presented. This includes, but is not limited to, property descriptions, availability, pricing, and services offered.
All information is subject to change without notice.
Property Listings: Photos and descriptions are for illustrative purposes. While we strive for accuracy, minor discrepancies between the website information and the actual property may exist.
Pricing: Prices listed on the website are subject to change without notice. Final rates will be confirmed at the time of booking.
L&A Rentals is not liable for any inaccuracies, omissions, or errors on this website, except as required by law.
NO PROFESSIONAL OR LEGAL ADVICE
This website provides general information only and should not be considered professional advice of any kind, including legal, financial, or real estate advice. It is crucial to consult with qualified professionals for guidance on specific situations or legal matters.
THIRD-PARTY LINKS AND SERVICES
This website may include links to external websites or services. L&A Rentals is not responsible for the content, privacy practices, or policies of these linked websites. We strongly advise users to review the privacy policies and terms of service of any third-party site before interacting with it.
DISCLAIMER OF LIABILITY
L&A Rentals expressly disclaims any liability for any direct, indirect, incidental, special, or consequential damages arising from or related to the use or inability to use this website or its content. This includes, but is not limited to, damages resulting from errors, omissions, viruses, delays, or service interruptions.
This disclaimer applies to the fullest extent permitted by applicable law.
BOOKING AND RESERVATIONS
All bookings and reservations made through this website or any affiliated platform are subject to the Terms & Conditions. These terms contain crucial information regarding cancellations, deposits, check-in/check-out times, and other essential booking policies. L&A Rentals reserves the right to amend these terms at any time. Please familiarize yourself with the Terms & Conditions before making a reservation.
JURISDICTION AND GOVERNING LAW
This Disclaimer and any disputes arising from your use of the website shall be governed by and construed in accordance with the laws of Portugal and the European Union. Any legal action or proceedings related to this website shall be brought exclusively in the courts of Portugal.
CHANGES TO THIS DISCLAIMER
L&A Rentals retains the right to amend this Disclaimer at any time without prior notification. The most up-to-date version will always be accessible on this page. Continued use of the website following any modifications constitutes acceptance of the revised terms of this Disclaimer.
OUR CONTACT DETAILS
The full name of our company is:
Carla Alcario e Sofia Almeida Associados, Lda, Travessa das Cunhas nº 20 8800-372 Tavira, Portugal, VAT: 518402207.
You can contact us via email at rentals@landaportugal.com or by phone at (+351) 281 023 328